Comarch believes its presence in the report is a result of constant product improvement in order to meet customers’ needs. For the first time Comarch was mentioned by Gartner as a market player in the area of field service management systems for telecoms specifically. Since then Comarch has acquired new markets (both geographically and vertically) offering its FSM solution worldwide to financial, insurance, services and technology companies gaining a fair share of the market worth 1.7 billion $ in total.
“What is most appreciated by the customers, it is the fact that Comarch Field Service Management is rich in functionalities that cover task scheduling, resource planning & management, route optimization, mobile technician enablement, analytics, and some operations functionality such as SLAs. It is also valuable that Comarch FSM offers its own ERP module as well as possibility of integration with external ERPs.” – says Szymon Uczciwek, FSM Consulting Director at Comarch.
Comarch gained its position among the well-reputable technology providers thanks to its:
- Market position & visibility – Comarch is a global IT solution provider operating in 25 countries worldwide, recognized by Gartner, Forrester, IDC,
- Financial stability – Comarch is a publicly traded company since 1999,
- Industry focus – Comarch offers end-to-end solutions for various industries including telecoms, finance & insurance, services, healthcare and innovative technologies.
About the Magic Quadrant
Gartner, Inc., “Magic Quadrant for Field Service Management” by Jim Robinson, William McNeill, Jason Wong, Michael Maoz was published on November 3rd, 2016 and can be accessed at www.gartner.com.
About Comarch FSM
For more details about Comarch FSM go to: www.comarch.com/technologies/field-service-management
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More information at www.gartner.com
Comarch is a well-reputable IT business solutions provider specializing in forging business relationships that maximize customer profitability while optimizing business and operational processes.
Comarch Technologies draws from a wide expertise Comarch has accumulated during 20 years of its business activity in the field of delivering comprehensive IT solutions. Its main concern is to provide the customers with the most reliable and secure solutions that consist of advanced software along with innovative hardware infrastructure supported by professional services. Portfolio of Comarch customers include: Orange, T-Mobile, Vodafone, Microsoft, Samsung, ViaSat, Delphi, Volkswagen, Peugeot, BlueGiga, to name a few.
More information at www.comarch.com/technologies